Planning FIT (Flexible Independent Travel) itineraries can be one of the most rewarding aspects of being a travel advisor. These trips are designed to be highly personalized, catering to your clients’ specific preferences and offering unique experiences. While Destination Management Companies (DMCs) can be invaluable for certain destinations or complex itineraries, planning FIT travel on your own can give you greater control over details and the flexibility to create truly bespoke experiences. Here are some key strategies to help you successfully piece together FIT itineraries independently.

When to Use Direct Bookings vs. Partnering with a DMC

A foundational step in FIT planning is understanding when it’s best to book directly with suppliers versus when partnering with a DMC may add value. For well-known or easily accessible destinations, direct bookings give you more flexibility and control, often allowing you to craft an itinerary that’s fully aligned with your client’s vision.

However, in complex, unfamiliar, or remote destinations, local expertise can be essential. For these cases, a DMC can provide crucial support, including insights into logistics, hidden gems, and seamless coordination with local vendors. Recognizing when you can handle arrangements on your own versus when it’s beneficial to leverage a DMC will help you maintain efficiency and ensure a high-quality experience for your clients.

Utilize Your Knowledge and Connections in Familiar Destinations

One of the benefits of booking directly is the ability to personalize travel plans for destinations you’re familiar with. If you have strong knowledge or connections in a particular area, use this expertise to create unique experiences. A strong network of reliable suppliers can give you a wider range of options, from boutique accommodations to local culinary tours and private excursions.

Clients appreciate the “insider” perspective, and when you’re well-versed in a destination’s nuances, you’re better equipped to offer practical guidance on everything from travel logistics to cultural etiquette. This familiarity also allows you to manage expectations effectively, especially regarding pricing and the logistics of highly customized travel.

Handle Last-Minute Requests and Quick Turnaround Times with Efficiency

Last-minute requests are common in the travel industry, and preparing for them is essential to building a reliable FIT planning process. Create a streamlined workflow that allows you to address sudden changes or client demands efficiently. Having a list of preferred suppliers, accommodations, and experiences on hand can significantly speed up your response time.

When handling last-minute requests, be transparent about potential limitations due to timing. Open communication with your clients ensures they understand that while you’re dedicated to fulfilling their requests, some flexibility may be required, especially for peak travel seasons or in-demand locations.

Balance Commissions with Client Satisfaction

Direct bookings allow for more customized itineraries but may have lower commission rates compared to using packaged tours or wholesalers. However, personalized FIT travel can lead to deeper client loyalty and long-term business growth. To make this balance work, be transparent with clients about the value you’re providing, from curated experiences to tailored recommendations.

Explain how your role goes beyond simple booking tasks by highlighting the exclusive, one-of-a-kind experiences you’re crafting just for them. This clarity in communication reinforces the value of your services and fosters trust, leading clients to appreciate the investment in a memorable travel experience.

Leverage Workflows and Avoid Common Mistakes

A structured workflow is essential for planning FIT travel efficiently. Documenting each step in your process helps keep things organized and allows you to stay on top of all the moving parts involved in an itinerary. From collaborating with local suppliers to ensuring smooth transitions between activities, a well-thought-out workflow can help you prevent common pitfalls.

In addition to workflows, set clear expectations with clients at each stage of planning. Regularly communicate updates, gather their feedback, and confirm their approval on all major itinerary components. This proactive approach keeps clients engaged, minimizes misunderstandings, and ensures they’re fully invested in the experience you’re creating for them.

Planning a custom FIT itinerary without relying on a DMC can be a fulfilling experience that allows you to showcase your expertise, connections, and creativity. By recognizing when to book directly, leveraging local knowledge, managing client expectations, and using efficient workflows, you can craft unforgettable, personalized journeys that clients will cherish.

Ready to Start Planning FIT Itineraries on Your Own? Use these tips to guide your next custom travel plan and offer your clients a uniquely tailored adventure they’ll never forget.