We are confident that our online sales course for travel advisors will provide you with valuable insights and skills to enhance your sales abilities and boost your business. To demonstrate our commitment to your satisfaction, we offer a 30-day money-back guarantee. That money-back guarantee is governed by the following terms:
Terms and Conditions of the Money-Back Guarantee:
1. Eligibility:
The money-back-guarantee is applicable only to travel advisors who have completed the entire online sales course. The guarantee is available to both individual travel advisors and travel agencies that have enrolled their advisors in the course.
We will NOT provide refunds more than 30 days following the date of purchase. After day 30, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete the program. Please note: If you opted for a payment plan and you do not request a refund within 30 days, with the required coursework at the time of your refund request, you are required by law to complete the remaining payments of your payment plan.
2. Requesting a Refund:
To initiate a refund, you must submit a refund request in writing via email to our customer support team (operations@tiquehq.com) within 30 days of purchasing the course. In your refund request, please provide your name, contact information, proof of course completion, copies of all completed resources, and a brief explanation of why you were not pleased with the course. Course completion is determined by Kajabi's progress metrics
Resource completion is represented by calculations completed for at least one service suite in the profit projections, as well as the completion of the Unique Value Proposition and Sales Pitch worksheets.
The evaluation of both course and resource completion is subject to the Tique HQ team's approval.
3. Evaluation Process:
Once we receive your refund request, our team will evaluate your case within 7 business days. We may reach out to you for further clarification or feedback during the evaluation process.
4. Refund Disbursement:
If your refund request is approved, we will process the refund within 14 business days. Refunds will be issued using the same method of payment used during the course enrollment process.
5. Course Materials and Access:
Upon receiving a refund, you must cease using all course materials and delete any downloaded or saved content. Your access to the course platform will be terminated upon refund approval.
Please note that this money-back guarantee is subject to the terms and conditions outlined above. It does not cover dissatisfaction resulting from external factors beyond the course content, such as technical issues, personal circumstances, or changes in your business model.
We believe in the quality and value of our online sales course and strive to ensure your satisfaction. Should you have any questions or require assistance, please reach out to our customer support team, and we will be happy to assist you.
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